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time_rules

Time Rules

The time rules enable you to instruct the PBX to route incoming phone traffic based on time and dates.
The time rules show the system when the alternative action should be used.
For example, this is often used for actions when the office is closed:


The example above shows a time rule setting that will instruct the PBX to use an alternative action when it is between 18:00 and 09:00 (function used: ‘Time range any day’). Using the function ‘Days of the week’ it also instructs the PBX to use the alternative action when it is Saturday and Sunday. In other words, during business hours the primary call routing is applied. Outside of business hours, the alternative routing is used.

You can also include all holidays for the full year, to ensure the system always automatically routes your callers to the appropriate destination.

time_rules.txt · Last modified: 2010/07/21 14:04 (external edit)