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Quick Codes

The Quick Codes allow users to easily instigate extension related actions.

Below we show an overview of the different codes available:

*70 – park extension, to park calls
*70 – enable call waiting (do not ring phone when on call)
*71 – disable call waiting
*72 – enable call forward: see below for more info
*73 - disable call forward: see below for more info
*74 allows to set CF for any user
*75 – call pickup
*77 – record a sound
*99 – play recorded sound
*78 – enable “do not disturb” (dnd)
*79 – disable “do not disturb” (dnd)
*81 – log on to extension mobility
*82 – log off from extension mobility
*83 – change password of extension mobility
*98 – go to voicemail menu
*98 <extension> - go directly to voicemail box <extension>
*881 enter number for night switch
8882 number to forward to for night switch.
1233<extension> direct forward to voicemail (English only)

Extra info on call forward:

1. setting other's CF:

*72 works without change – sets call forwarding for the user calling *73 without arguments, works without change. With argument – clears the target user's CF setting only when the calling user has the 'Can set CF for others:' option enabled *74 allows to set CF for any user, but only if the calling user has the 'Can set CF for others:' option enabled (one can still change his own CF with *74, but *72 is easier)

'*74' alone prompts for the user name and target number '*74{user}*{target}' or '*74{user}#{target}' may be used to set it non-interactively

2. Voicemail authentication

When any of the above is called via the voice mail 'callout' function, the voicemail box owner is considered the 'calling user'. Currently this will work only when the user's mailbox number is the same as his username.

This voicemail authentication is also used by other mobility_agi functions (like DND) and by dialout_agi (for outbound permissions).

quick_codes.txt · Last modified: 2011/11/04 17:12 (external edit)